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Job Category Sales & Marketing
Location Delta Hotels Swindon, Pipers Way, Swindon, England, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
The Delta Hotels by Marriott Swindon has an exciting opportunity for an Event Executive to join our Sales & Events Department!
Swindon Marriott has recently gone through an exciting period of change in October 2022, to become part of the upscale full-service premium Delta Hotels by Marriott Brand. Delta Hotels is one of the fastest growing brands in the Marriott International portfolio and is now the UK’s largest brand. Come and join us to be part of our team! Our mission: Simple Made Perfect.
Main Duties:
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Benefits include:
- Discounted stays at Marriott hotels worldwide
- Free use of Leisure Club facilities
- Employee Assistance Programme
- 20 Holiday days, increasing with length of service
- BenefitHub - a dedicated benefits website with access to discounts, rewards and perks to top brands
- Free meal on shift and car parking
- Cycle to work scheme
- Service awards and recognition gifts
- World class training and development with unlimited career opportunities (internationally and locally) and access to Marriott’s award winning in house development programs which recognizes, nurtures and promotes talent.
Salary: £11.83 an hour.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
