AGCO is a global leader in the design, manufacture and distribution of agricultural engineering with a portfolio of exciting international brands which deliver solutions to farmers in 140 countries through a full line offer from tractors and combine harvesters to protein production systems and smart farming software solutions – to an environment where the future is happening now. Join us as we bring agriculture into the future.
We are looking for a
Customer Support Program Specialist Trainee (Technical)
to join our new training program based in Linnavuori or Suolahti sites
We are looking for someone who is excited about a career in the Technical Agriculture Industry and is passionate about providing industry-leading smart farming solutions to sustainably feed our world.
CATALYST TRAINEE PROGRAM
CATALYST will offer you 5 rotations in the area of customer support over a total of 12 months to build up knowledge about the Technical Ag industry, our product portfolio and customer support in addition to essential business and soft skills. Our target is to offer you a great career in AGCO after successfully completing the program.
Upon successful completion of the program, your career opportunities may take you to one of the following customer support teams: Aftersales Training, Product Technical Support, Field Customer (Service) Support, Technical Information, Warranty Administration or other roles within AGCO. Candidates who apply for this program, should be interested in a long-term career path with us. By joining CATALYST, you will discover the endless career opportunities in a long-term career opportunity through a strong foundation of product knowledge, business acumen, and understanding of our customers – farmers.
What you will do (varies by rotation):
As a part of the CATALYST, you will interact and work with other CATALYST trainees from different functions, such as data analytics, engineering, IT, Precision Planting, etc., to build up a professional network that will benefit the rest of your career.
The program also includes group development activities, such as facilities tours, customer visits, hands-on farming and machinery experience, continual educations, mentorship, professional development workshop, and more
The role will contribute to our customer support team through problem investigation of machinery, technical support of dealers through assisting, coaching, and guiding, and develop and deliver technical training.
The successful candidate will be a part of a global, customer-centric team of experts who are passionate about providing the best experience for our customers.
Responsibilities may vary based on the person’s experience, skillset, and assigned rotation.
Travel Requirement: <50% for meeting, training, rotations, and events during the CATALYST program
What you will bring:
- Associate or Bachelor of Science in Engineering, Technology, Adult Education, Agricultural Sciences, or another relevant field
- We appreciate familiarity with applied hydraulics, engines, drivetrains, electrical systems, electronics or air conditioning systems
- Good technical and problem-solving skills
- Fluent English
A plus if you have:
- Excellent verbal and written communication skills
- Customer interaction experience and knowledge of big machines
- Ability to learn quickly, be a team-player, and manage projects effectively
- Possess an innovative, problem-solving, and solutions-oriented mindset
What we offer:
We offer you a great opportunity to work in a profitable, growing, global organization and to be a part of an easy-going and highly professional team. We take care of the well-being of our employees: flexibility in working hours, remote work and comprehensive occupational health services.
Experience our global diversity and enterprising spirit while helping us create innovative technologies and a positive impact that helps feed the world’s nearly 8 billion people. From the day you decide to join AGCO, we want to engage and excite you and we’re clear on where we want to go as a business, and we trust you to help us there. Whether you want to learn a new skill or you aspire to do something different, we can help you develop the skills you need to take your career - and our business - to the next level.
Interested?
We are happy to hear from you! Please send your CV and application by May 28th, 2023. For further information please contact Anne-Mari Henttonen tel. +358 40 775 1712 on Mon 22.5. 10-11 AM or 25.5. 13-15 PM or by e-mail firstname.lastname@agcocorp.com.
