개요
Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!
책임
Uses knowledge and relationships from guiding post-sales implementation of TIC products / services to collaborate with account owner on renewal strategy and inform planning for expansion opportunitiesCoordinates post-sale activities to ensure customers are meeting TIC certification requirements and product or service adoption timelinesServes as a single point of contact for post-sales services and ongoing relationship support for assigned customer contactsBuilds trust, transparency, and loyalty with customer contacts; Directs feedback internally when appropriateConnects customer personnel to relevant UL personnel (account managers, Sales Representatives (TSRs)/ Technical Inside Sales Representatives (TISRs), delivery teams and engineers, etc.) when applicableTakes ownership of a variety of product, investment, and technical issues and ensure complete resolution from the customer’s perspectiveSupports implementation and fulfilment teams to deliver solution to customer post-saleCollaborates with internal resources until an issue is resolved and communicated to customerProvides input
경영·인사·총무·사무>경영·기획·전략>사업기획|경영·인사·총무·사무>경영·기획·전략>사업조사·분석
